Terms & Conditions
Your agreement with Provemen when you use the Platform and Services.
Effective Date: July 1, 2026
Entity: B&Z Enterprises LLC, Sheridan, Wyoming
Website: provemen.com
Please read these Terms carefully before using our Services. These Terms contain important provisions, including that subscriptions may renew automatically until you cancel, a mandatory binding individual-arbitration agreement and waiver of class actions, and limits on our liability.
Not for emergencies. The Platform and Services are not meant for medical emergencies. If you think you may be having one — such as chest pain, difficulty breathing, signs of a stroke, a severe allergic reaction, thoughts of self-harm, or any condition you believe is life-threatening — call 911 or go to the nearest emergency department right away. In a mental-health crisis you can also call or text 988 to reach the Suicide and Crisis Lifeline.
1. Acceptance of These Terms
These Terms of Service (the "Terms") form a legally binding agreement between you and B&Z Enterprises LLC, operating as Provemen ("Provemen," "we," "our," or "us"). They govern your access to and use of provemen.com, any associated domains or mobile applications, and the administrative coordination services we make available (together, the "Platform" or "Services"). By creating an account, clicking "I agree," proceeding through checkout, or otherwise accessing or using the Services, you confirm that you have read and understood these Terms and agree to be bound by them. If you do not agree, you may not use the Services. Our Privacy Policy, Telehealth Informed Consent, Refund Policy, any billing terms presented at checkout, any messaging (SMS) terms you agree to when you opt in, and any program disclaimers we publish are incorporated into these Terms by reference and form part of our agreement with you.
2. Definitions
"Platform" or "Services" means the website, intake flows, account area, communications, administrative coordination, and related services Provemen makes available. "Provider Group" means the licensed professional entity or entities that deliver clinical services to patients through the telehealth platform Provemen coordinates, together with the individually licensed clinicians they employ or contract (each, a "Provider"). "Pharmacy" means a state-licensed pharmacy engaged through the platform's pharmacy network to dispense medications a Provider prescribes. "Medication" means any prescription drug, compounded preparation, or related product coordinated for you through the Services. "You" or "Patient" means the individual using the Services or, where permitted, a legal representative acting on that individual's behalf.
3. Eligibility
- You must be at least eighteen (18) years old. The Services are not directed to, or intended for, anyone under 18.
- You must be a US resident and physically located in a state or jurisdiction where the Provider Group is licensed to provide care.
- You must have the legal capacity to enter a binding contract and not be barred from using the Services under the laws of your jurisdiction.
- You must provide accurate, current, and complete registration information and keep it up to date.
- You must be authorized to use any payment method you provide.
4. Nature of the Services; Management Services Organization
Provemen is a management services organization. Our role is to coordinate non-clinical administrative, marketing, technology, and support services that connect patients with independently licensed clinicians and pharmacies. Provemen does not practice medicine, nursing, pharmacy, or any other licensed healthcare profession; does not prescribe, diagnose, compound, dispense, or fulfill prescriptions; and does not direct, control, or interfere with the clinical judgment of any Provider or the professional judgment of any Pharmacy.
5. Your Relationship with Providers and Pharmacies
Providers and Pharmacies are independent of Provemen. Any clinician–patient relationship is formed solely between you and the Provider Group once a Provider accepts you for care, and clinical decisions rest entirely with the Provider's independent judgment. Provemen does not guarantee that you will be prescribed any particular Medication, any Medication at all, or that your condition will improve.
6. Not Insurance; Cash-Pay Program
Provemen is not an insurer, and the Services are not an insurance product. The Services operate on a cash-pay basis; neither Provemen, the Provider Group, nor the Pharmacy submits claims to commercial insurance, Medicare, Medicaid, TRICARE, or any other federal or state health-benefit program on your behalf. Some members may be able to pay for portions of the Services with a health savings account (HSA), flexible spending account (FSA), health reimbursement arrangement (HRA), or similar tax-advantaged account. Eligibility for tax-advantaged payment is determined by your plan administrator and applicable law, not by Provemen, and you are solely responsible for confirming eligibility and for any tax consequences of using such accounts.
7. Telehealth Informed Consent
Clinical services delivered through the Platform are telehealth services. Telehealth has benefits and limitations, which are described in our Telehealth Informed Consent. You must accept that consent before receiving care.
8. Account Registration and Security
Most Services require an account. You agree to provide accurate, current, and complete information; keep it current; safeguard your login credentials; and take responsibility for all activity under your account. Notify us immediately at support@provemen.com if you suspect unauthorized access.
9. License to Use the Platform
Subject to your compliance with these Terms, Provemen grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform and Services for your personal, non-commercial use. All other rights are reserved.
10. Prohibited Conduct
You agree not to:
- Use the Services to violate any law or regulation or infringe any third-party right.
- Impersonate anyone or misrepresent your identity, residency, or medical history.
- Upload, transmit, or make available content that is unlawful, defamatory, obscene, harassing, or infringing.
- Attempt to gain unauthorized access to the Platform, our systems, or other users' accounts.
- Use robots, scrapers, crawlers, or other automated means to access or extract data from the Platform.
- Interfere with or disrupt the Platform, introduce malware, or circumvent security features.
- Reverse-engineer, decompile, or try to derive the source code of any software in the Platform, except where the law prohibits that restriction.
- Use the Services to obtain Medication through misrepresentation, resell prescription Medication, or endanger the health of yourself or others.
11. User Submissions and User Information
You keep ownership of the content you submit through the Platform. By submitting information or content, you grant Provemen and its service providers a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, and use your submissions as needed to provide the Services, meet legal obligations, improve our products, and enforce these Terms. You represent and warrant that everything you provide — including your name, contact details, payment method, identification, medical history, and any intake or Provider responses — is true, accurate, current, and complete, and that you will promptly update it when it changes. Providing false, inaccurate, incomplete, or unauthorized information is a material breach of these Terms and may result in suspension or termination of your account, refusal of Services, and other remedies available to Provemen and the Provider Group.
12. Intellectual Property
The Platform is owned by Provemen or its licensors and is protected by US and international intellectual-property laws. "Provemen," the Provemen logo, and related marks are trademarks or service marks of Provemen. Third-party trademarks belong to their respective owners.
13. Prescription Products
Certain Medications require a prescription issued by a Provider. You will not receive a prescription unless you have completed a clinical consultation and the Provider has determined the Medication is appropriate for you. Medications dispensed through the Services may not be returned for reuse or resale.
14. Subscription Products and Recurring Billing
Memberships may be offered on a subscription basis. By enrolling, you authorize recurring charges to your payment method at the intervals and amounts disclosed at checkout. Subscriptions renew automatically until you cancel. Additional billing terms may be provided at checkout.
15. Pricing, Taxes, and Payment
Prices are subject to change, and Provemen may modify subscription pricing with advance notice delivered electronically where the law requires it. Prices do not include applicable sales or use taxes unless stated otherwise. You authorize Provemen and its payment processor to charge your payment method for all amounts due.
16. Cancellation and Refunds
You may cancel your subscription at any time through your account area or by emailing support@provemen.com. Except as set out in any applicable refund policy or required by law, fees already paid are non-refundable.
17. Third-Party Goods, Services, and Links
The Services may link to third-party websites or services. Provemen does not control and is not responsible for third-party content, and your use of any third-party service is governed by that party's own terms.
18. Electronic Communications
By using the Services, you consent to receive communications from Provemen, the Provider Group, and our service providers electronically, and you agree that electronic notices satisfy any legal requirement that communications be in writing.
19. Accuracy of Information
We make reasonable efforts to keep information accurate but do not warrant that the Platform is error-free. We reserve the right to correct errors and to cancel any order affected by a material error.
20. Right to Modify or Discontinue the Services
We may add to, change, suspend, or discontinue any part of the Services at any time, with or without notice and without liability to you, except where advance notice is required by law.
21. Disclaimer of Warranties
THE SERVICES AND THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, PROVEMEN DISCLAIMS ALL WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PROVEMEN DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. YOU USE THE SERVICES AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME EXCLUSIONS MAY NOT APPLY TO YOU.
22. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, PROVEMEN AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION. PROVEMEN'S TOTAL CUMULATIVE LIABILITY WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED US DOLLARS ($100) OR (B) THE AMOUNT YOU PAID PROVEMEN IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
23. Indemnification; Release
You agree to defend, indemnify, and hold harmless Provemen and its officers, directors, members, employees, contractors, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or relating to your breach of these Terms, your misuse of the Services, your submissions, your violation of any law or third-party right, or your negligent or wrongful acts. To the fullest extent permitted by law, you release Provemen and the parties identified above from claims, demands, and damages of every kind and nature, known and unknown, arising out of or connected with disputes between users of the Services, between you and any Provider or Pharmacy, or between you and any third party.
24. Notice of Copyright Infringement (DMCA)
Provemen responds to notices of alleged copyright infringement under the Digital Millennium Copyright Act. Send DMCA notices to dmca@provemen.com, including: identification of the copyrighted work; identification of the allegedly infringing material and its location; your contact information; a statement of good-faith belief that the use is not authorized; a statement under penalty of perjury that the information is accurate and that you are authorized to act; and your signature. Accounts of repeat infringers may be terminated.
25. Binding Individual Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. Except as you may opt out under Section 26 and except for limited exceptions, any dispute, claim, or controversy between you and Provemen arising out of or relating to these Terms, the Services, the Platform, or your relationship with Provemen will be resolved exclusively through final and binding individual arbitration. You waive your right to a jury trial and your right to take part in a class, collective, or representative action. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms, before a single arbitrator, by telephone, video, or at a location determined under the applicable rules, and the arbitrator's award may be entered as a judgment in any court of competent jurisdiction. Claims may be brought only on an individual basis and not as a plaintiff or class member in any purported class, collective, or representative action. If this class-action waiver is held unenforceable, this Section 25 is null and void in its entirety, but the remainder of these Terms remains in force.
26. Notice of Dispute; Opting Out of Arbitration
Before starting arbitration, you and Provemen each agree to first send the other a written Notice of Dispute describing the nature and basis of the claim, the specific relief sought, and the email and mailing address of the party giving notice. Notices of Dispute to Provemen must be sent to legal@provemen.com, and both sides will use good-faith efforts to resolve the dispute informally within thirty (30) days after delivery. You may opt out of the arbitration requirement by sending written notice to legal@provemen.com within thirty (30) days after first accepting these Terms; the notice must include your full name, email address, mailing address, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms.
27. Limited Time to Bring Claims
Any claim arising out of or relating to these Terms or the Services must be commenced within one (1) year after the claim accrues. A claim not brought within that period is permanently barred, to the fullest extent permitted by law.
28. Governing Law and Venue
These Terms are governed by applicable US federal law and the laws of the State of Wyoming, without regard to conflict-of-laws principles, except where the laws of your state of residence require otherwise. For matters not subject to arbitration, the parties consent to the jurisdiction of the state and federal courts located in Sheridan County, Wyoming, except where applicable consumer-protection laws require another venue.
29. Force Majeure
Provemen will not be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics, governmental actions, civil disturbance, labor disputes, or infrastructure failures.
30. Geographic Restrictions; Export Controls
The Services are offered only to persons located in the United States and in states where the Provider Group is licensed. You agree to comply with all applicable US export-control and sanctions laws.
31. Changes to These Terms
We may update these Terms from time to time. The Effective Date indicates when the Terms were last revised. We will communicate material changes by email, through the Platform, or by other reasonable means, and continued use after a change takes effect constitutes acceptance.
32. Contact Information
Entity: B&Z Enterprises LLC (Provemen)
Mail: Provemen, Attn: Privacy Officer, 30 N Gould St, Ste R, Sheridan, WY 82801
General Inquiries: support@provemen.com
Legal Notices: legal@provemen.com
Privacy Requests: privacy@provemen.com
DMCA Notices: dmca@provemen.com Website: provemen.com